{"id":12270,"date":"2026-09-27T04:43:40","date_gmt":"2026-09-27T04:43:40","guid":{"rendered":"https:\/\/staging.ccocert.org\/?page_id=12270"},"modified":"2026-09-27T04:43:44","modified_gmt":"2026-09-27T04:43:44","slug":"candidate","status":"publish","type":"page","link":"https:\/\/staging.ccocert.org\/en\/faqs\/candidate\/","title":{"rendered":"Candidate"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; module_class=&#8221;page-title-container&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;105deg&#8221; background_color_gradient_stops=&#8221;rgba(28,33,40,0.97) 0%|rgba(28,33,40,0.75) 60%|rgba(200,150,12,0.18) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/staging.ccocert.org\/wp-content\/uploads\/2026\/08\/News-and-Events.webp&#8221; custom_padding=&#8221;64px||56px||false|false&#8221; custom_padding_tablet=&#8221;32px||32px||false|false&#8221; custom_padding_phone=&#8221;32px||32px||false|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; width_tablet=&#8221;90%&#8221; width_phone=&#8221;90%&#8221; width_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_class=&#8221;breadcrumb&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span>Home<\/span><span>\u203a<\/span><span>Candidate<\/span><\/p>\n<p>[\/et_pb_text][et_pb_heading title=&#8221;Candidate FAQ&#8217;s&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_heading][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<div class=\"cco-faq-root\" data-cco-faq><script type=\"application\/json\" class=\"cco-faq-data\">{\"audience\":{\"slug\":\"candidate\",\"name\":\"Candidate\"},\"topics\":[{\"slug\":\"getting-started-preparing\",\"name\":\"Getting Started \\u0026 Preparing\",\"count\":7},{\"slug\":\"scheduling-taking-your-exams\",\"name\":\"Scheduling \\u0026 Taking Your Exams\",\"count\":8},{\"slug\":\"results-earning-your-certification\",\"name\":\"Results \\u0026 Earning Your Certification\",\"count\":4},{\"slug\":\"managing-maintaining-your-certification\",\"name\":\"Managing \\u0026 Maintaining Your Certification\",\"count\":4}],\"items\":[{\"id\":12197,\"question\":\"How do I get started with CCO certification?\",\"answer\":\"\\u003Cp\\u003EStart in the myCCO Portal:\\u003C\\\/p\\u003E\\n\\u003Cul\\u003E\\n\\u003Cli\\u003ECreate a free account using a valid email address.\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EComplete identity verification, including submitting a valid photo ID.\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EUse myCCO to apply for exams and manage your certification.\\u003C\\\/li\\u003E\\n\\u003C\\\/ul\\u003E\\n\",\"text\":\"Start in the myCCO Portal:\\n\\nCreate a free account using a valid email address.\\nComplete identity verification, including submitting a valid photo ID.\\nUse myCCO to apply for exams and manage your certification.\",\"topic\":\"getting-started-preparing\",\"link\":\"https:\\\/\\\/my.ccocert.org\\\/\",\"label\":\"Go to myCCO Portal\",\"external\":true},{\"id\":12198,\"question\":\"What can I do in the myCCO Portal?\",\"answer\":\"\\u003Cp\\u003EUse myCCO Portal to:\\u003C\\\/p\\u003E\\n\\u003Cul\\u003E\\n\\u003Cli\\u003ESubmit exam applications\\u003C\\\/li\\u003E\\n\\u003Cli\\u003ESchedule exams\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EView exam results and certifications\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EOrder certification cards\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EUpdate account information\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EShare credentials\\u003C\\\/li\\u003E\\n\\u003C\\\/ul\\u003E\\n\",\"text\":\"Use myCCO Portal to:\\n\\nSubmit exam applications\\nSchedule exams\\nView exam results and certifications\\nOrder certification cards\\nUpdate account information\\nShare credentials\",\"topic\":\"getting-started-preparing\",\"link\":\"https:\\\/\\\/my.ccocert.org\\\/\",\"label\":\"Go to myCCO Portal\",\"external\":true},{\"id\":12199,\"question\":\"What requirements do I need to meet to earn a CCO certification?\",\"answer\":\"\\u003Cp\\u003ERequirements vary by certification program. Review the applicable certification program page and Candidate Handbook for eligibility requirements, required exams, and program-specific policies. Please see our Certifications At-A-Glance page.\\u003C\\\/p\\u003E\\n\",\"text\":\"Requirements vary by certification program. Review the applicable certification program page and Candidate Handbook for eligibility requirements, required exams, and program-specific policies. Please see our Certifications At-A-Glance page.\",\"topic\":\"getting-started-preparing\",\"link\":\"\\\/en\\\/certifications\",\"label\":\"View Certifications At-A-Glance\",\"external\":false},{\"id\":12200,\"question\":\"How much does a CCO exam cost?\",\"answer\":\"\\u003Cp\\u003EExam fees vary by certification program and exam. Check the Certifications At-A-Glance page for current pricing.\\u003C\\\/p\\u003E\\n\",\"text\":\"Exam fees vary by certification program and exam. Check the Certifications At-A-Glance page for current pricing.\",\"topic\":\"getting-started-preparing\",\"link\":\"\\\/en\\\/certifications\",\"label\":\"View Certifications At-A-Glance\",\"external\":false},{\"id\":12201,\"question\":\"How should I prepare for a CCO exam?\",\"answer\":\"\\u003Cp\\u003EStart with the Candidate Handbook and exam outline for your certification program. You can also use exam reference materials, CCO Store resources, self-study, or exam-preparation training. Please see our Prepare page.\\u003C\\\/p\\u003E\\n\",\"text\":\"Start with the Candidate Handbook and exam outline for your certification program. You can also use exam reference materials, CCO Store resources, self-study, or exam-preparation training. Please see our Prepare page.\",\"topic\":\"getting-started-preparing\",\"link\":\"\\\/en\\\/prepare\\\/\",\"label\":\"View Prepare\",\"external\":false},{\"id\":12202,\"question\":\"Where can I find training for a CCO exam?\",\"answer\":\"\\u003Cp\\u003EUse the Find Training Providers page to locate CCO exam-preparation training. CCO recommends starting with CCO EDU Accredited Training Providers, which have met CCO EDU\\u0026#039;s rigorous accreditation standards. High Volume Training Providers may also be listed but are not CCO EDU accredited.\\u003C\\\/p\\u003E\\n\",\"text\":\"Use the Find Training Providers page to locate CCO exam-preparation training. CCO recommends starting with CCO EDU Accredited Training Providers, which have met CCO EDU\\u0027s rigorous accreditation standards. High Volume Training Providers may also be listed but are not CCO EDU accredited.\",\"topic\":\"getting-started-preparing\",\"link\":\"\\\/en\\\/find-training-providers\\\/\",\"label\":\"Learn more\",\"external\":false},{\"id\":12203,\"question\":\"How do I request testing accommodations?\",\"answer\":\"\\u003Cp\\u003ESubmit a CCO Application for Testing Accommodations with the required supporting documentation at least four weeks before your testing date.\\u003C\\\/p\\u003E\\n\",\"text\":\"Submit a CCO Application for Testing Accommodations with the required supporting documentation at least four weeks before your testing date.\",\"topic\":\"getting-started-preparing\",\"link\":\"\",\"label\":\"\",\"external\":false},{\"id\":12204,\"question\":\"What are my options for taking a CCO written exam?\",\"answer\":\"\\u003Cp\\u003EYou can take a written exam through:\\u003C\\\/p\\u003E\\n\\u003Cul\\u003E\\n\\u003Cli\\u003EOPT \u2014 remote testing on a compatible computer with a live proctor\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EEOT \u2014 group testing at an approved host site\\u003C\\\/li\\u003E\\n\\u003Cli\\u003ETCT \u2014 in-person testing at an approved third-party test center\\u003C\\\/li\\u003E\\n\\u003C\\\/ul\\u003E\\n\\u003Cp\\u003EPlease see our Written Exams page.\\u003C\\\/p\\u003E\\n\",\"text\":\"You can take a written exam through:\\n\\nOPT \u2014 remote testing on a compatible computer with a live proctor\\nEOT \u2014 group testing at an approved host site\\nTCT \u2014 in-person testing at an approved third-party test center\\n\\nPlease see our Written Exams page.\",\"topic\":\"scheduling-taking-your-exams\",\"link\":\"https:\\\/\\\/staging.ccocert.org\\\/en\\\/testing-overview\\\/#cco_pb_section_0_tab_1\",\"label\":\"View Written Exams\",\"external\":false},{\"id\":12205,\"question\":\"What computer and internet requirements apply to OPT and EOT?\",\"answer\":\"\\u003Cp\\u003EOPT and EOT require a supported Windows or macOS computer, the latest Google Chrome, and a stable non-cellular internet connection. Minimum bandwidth is 3 Mbps download and 3 Mbps upload per device; 12 Mbps download per device is recommended. Please see our Computer \\\/ Technical Requirements page.\\u003C\\\/p\\u003E\\n\",\"text\":\"OPT and EOT require a supported Windows or macOS computer, the latest Google Chrome, and a stable non-cellular internet connection. Minimum bandwidth is 3 Mbps download and 3 Mbps upload per device; 12 Mbps download per device is recommended. Please see our Computer \\\/ Technical Requirements page.\",\"topic\":\"scheduling-taking-your-exams\",\"link\":\"\\\/en\\\/computer-requirements\\\/\",\"label\":\"View Computer Requirements\",\"external\":false},{\"id\":12206,\"question\":\"What do I need to bring to a CCO written exam?\",\"answer\":\"\\u003Cp\\u003EBring the valid identification required in your exam instructions. Follow your scheduling confirmation for any additional test-day requirements and do not bring unauthorized materials into the testing area. Please see our Written Exams page.\\u003C\\\/p\\u003E\\n\",\"text\":\"Bring the valid identification required in your exam instructions. Follow your scheduling confirmation for any additional test-day requirements and do not bring unauthorized materials into the testing area. Please see our Written Exams page.\",\"topic\":\"scheduling-taking-your-exams\",\"link\":\"https:\\\/\\\/staging.ccocert.org\\\/en\\\/testing-overview\\\/#cco_pb_section_0_tab_1\",\"label\":\"View Written Exams\",\"external\":false},{\"id\":12207,\"question\":\"What is a CCO practical exam?\",\"answer\":\"\\u003Cp\\u003EA CCO practical exam is a hands-on assessment of your skills. You perform defined tasks on the applicable equipment to demonstrate the competencies required for your certification program. Please see our Practical Exams page.\\u003C\\\/p\\u003E\\n\",\"text\":\"A CCO practical exam is a hands-on assessment of your skills. You perform defined tasks on the applicable equipment to demonstrate the competencies required for your certification program. Please see our Practical Exams page.\",\"topic\":\"scheduling-taking-your-exams\",\"link\":\"https:\\\/\\\/staging.ccocert.org\\\/en\\\/testing-overview\\\/#cco_pb_section_0_tab_2\",\"label\":\"View Practical Exams\",\"external\":false},{\"id\":12208,\"question\":\"How do I schedule a CCO practical exam?\",\"answer\":\"\\u003Cp\\u003EStart by finding a CCO-credentialed Practical Proctor.\\u003C\\\/p\\u003E\\n\\u003Cul\\u003E\\n\\u003Cli\\u003EArrange a test date with the Practical Proctor.\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EApply through myCCO.\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EReceive your authorization code.\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EGive the code to the Practical Proctor on test day.\\u003C\\\/li\\u003E\\n\\u003C\\\/ul\\u003E\\n\\u003Cp\\u003EPlease see our Practical Exams page.\\u003C\\\/p\\u003E\\n\",\"text\":\"Start by finding a CCO-credentialed Practical Proctor.\\n\\nArrange a test date with the Practical Proctor.\\nApply through myCCO.\\nReceive your authorization code.\\nGive the code to the Practical Proctor on test day.\\n\\nPlease see our Practical Exams page.\",\"topic\":\"scheduling-taking-your-exams\",\"link\":\"https:\\\/\\\/staging.ccocert.org\\\/en\\\/testing-overview\\\/#cco_pb_section_0_tab_2\",\"label\":\"View Practical Exams\",\"external\":false},{\"id\":12209,\"question\":\"Can I take my practical exam before my written exam?\",\"answer\":\"\\u003Cp\\u003EYes. You may take the written and practical exams in either order, as long as all required exams are completed within the applicable certification time frame. Please see our Candidate Handbook page.\\u003C\\\/p\\u003E\\n\",\"text\":\"Yes. You may take the written and practical exams in either order, as long as all required exams are completed within the applicable certification time frame. Please see our Candidate Handbook page.\",\"topic\":\"scheduling-taking-your-exams\",\"link\":\"\\\/en\\\/handbooks-forms\\\/\",\"label\":\"View Candidate Handbook\",\"external\":false},{\"id\":12210,\"question\":\"Can I get more time to complete my required exams?\",\"answer\":\"\\u003Cp\\u003EIn certain circumstances, you may request an extension for the practical exam. CCO does not automatically provide a grace period after the required exam-completion window. Please see our Handbooks and Forms page.\\u003C\\\/p\\u003E\\n\",\"text\":\"In certain circumstances, you may request an extension for the practical exam. CCO does not automatically provide a grace period after the required exam-completion window. Please see our Handbooks and Forms page.\",\"topic\":\"scheduling-taking-your-exams\",\"link\":\"\\\/en\\\/handbooks-forms\\\/\",\"label\":\"View Handbooks and Forms\",\"external\":false},{\"id\":12211,\"question\":\"How long does CCO take to review a practical exam extension request?\",\"answer\":\"\\u003Cp\\u003EAllow up to two weeks for CCO to review a complete extension request. Missing documentation may delay the review. Please see our Handbooks and Forms page.\\u003C\\\/p\\u003E\\n\",\"text\":\"Allow up to two weeks for CCO to review a complete extension request. Missing documentation may delay the review. Please see our Handbooks and Forms page.\",\"topic\":\"scheduling-taking-your-exams\",\"link\":\"\\\/en\\\/handbooks-forms\\\/\",\"label\":\"View Handbooks and Forms\",\"external\":false},{\"id\":12212,\"question\":\"When will I get my written exam results?\",\"answer\":\"\\u003Cp\\u003EYour preliminary written exam result appears on-screen immediately after you finish the exam. Please see our myCCO Portal page.\\u003C\\\/p\\u003E\\n\",\"text\":\"Your preliminary written exam result appears on-screen immediately after you finish the exam. Please see our myCCO Portal page.\",\"topic\":\"results-earning-your-certification\",\"link\":\"https:\\\/\\\/my.ccocert.org\\\/\",\"label\":\"View myCCO Portal\",\"external\":true},{\"id\":12213,\"question\":\"Will CCO tell me what I need to improve if I do not pass a written exam?\",\"answer\":\"\\u003Cp\\u003EYes. If you do not pass a written exam, you will receive a strength-and-weakness report showing content areas where additional study may be helpful. Please see our Prepare page.\\u003C\\\/p\\u003E\\n\",\"text\":\"Yes. If you do not pass a written exam, you will receive a strength-and-weakness report showing content areas where additional study may be helpful. Please see our Prepare page.\",\"topic\":\"results-earning-your-certification\",\"link\":\"\\\/en\\\/prepare\\\/\",\"label\":\"View Prepare\",\"external\":false},{\"id\":12214,\"question\":\"Can I retake a CCO exam if I do not pass?\",\"answer\":\"\\u003Cp\\u003EYes. You may retake an exam after meeting the applicable retest requirements and paying the required fee. Review your certification program requirements before scheduling another attempt. Please see our Exam Retake Policy page.\\u003C\\\/p\\u003E\\n\",\"text\":\"Yes. You may retake an exam after meeting the applicable retest requirements and paying the required fee. Review your certification program requirements before scheduling another attempt. Please see our Exam Retake Policy page.\",\"topic\":\"results-earning-your-certification\",\"link\":\"\",\"label\":\"\",\"external\":false},{\"id\":12215,\"question\":\"How soon will my CCO certification be issued after I pass?\",\"answer\":\"\\u003Cp\\u003EYour certification is issued within 10 business days after you complete all certification requirements. Please see our myCCO Portal page.\\u003C\\\/p\\u003E\\n\",\"text\":\"Your certification is issued within 10 business days after you complete all certification requirements. Please see our myCCO Portal page.\",\"topic\":\"results-earning-your-certification\",\"link\":\"https:\\\/\\\/my.ccocert.org\\\/\",\"label\":\"View myCCO Portal\",\"external\":true},{\"id\":12216,\"question\":\"How do I replace a lost or stolen CCO certification card?\",\"answer\":\"\\u003Cp\\u003EOrder a replacement certification card through the myCCO Portal. The replacement card fee is $30.\\u003C\\\/p\\u003E\\n\",\"text\":\"Order a replacement certification card through the myCCO Portal. The replacement card fee is $30.\",\"topic\":\"managing-maintaining-your-certification\",\"link\":\"https:\\\/\\\/my.ccocert.org\\\/\",\"label\":\"Go to myCCO Portal\",\"external\":true},{\"id\":12217,\"question\":\"How do I change the email address on my myCCO account?\",\"answer\":\"\\u003Cp\\u003EIn order to update your email address, you must contact CCO. Please email candidate@ccocert.org or go to the Contact Us page and fill out the form.\\u003C\\\/p\\u003E\\n\",\"text\":\"In order to update your email address, you must contact CCO. Please email candidate@ccocert.org or go to the Contact Us page and fill out the form.\",\"topic\":\"managing-maintaining-your-certification\",\"link\":\"\\\/en\\\/contact-us\\\/\",\"label\":\"Go to Contact Us\",\"external\":false},{\"id\":12218,\"question\":\"How long is a CCO certification valid, and when should I recertify?\",\"answer\":\"\\u003Cp\\u003EMost CCO certifications are valid for five years while some are valid for 3 years. CCO recommends starting the recertification process at least six months before expiration. Check your myCCO dashboard for your expiration date and program-specific requirements. Please see our Recertification page.\\u003C\\\/p\\u003E\\n\",\"text\":\"Most CCO certifications are valid for five years while some are valid for 3 years. CCO recommends starting the recertification process at least six months before expiration. Check your myCCO dashboard for your expiration date and program-specific requirements. Please see our Recertification page.\",\"topic\":\"managing-maintaining-your-certification\",\"link\":\"https:\\\/\\\/staging.ccocert.org\\\/en\\\/testing-overview\\\/#cco_pb_section_0_tab_3\",\"label\":\"View Recertification\",\"external\":false},{\"id\":12219,\"question\":\"What happens if my CCO certification expires?\",\"answer\":\"\\u003Cp\\u003EIf your certification expires, you would need to reapply\\\/test on both the written and practical exams for certification since your certifications are now expired. Please see our myCCO Portal page to get started.\\u003C\\\/p\\u003E\\n\",\"text\":\"If your certification expires, you would need to reapply\\\/test on both the written and practical exams for certification since your certifications are now expired. Please see our myCCO Portal page to get started.\",\"topic\":\"managing-maintaining-your-certification\",\"link\":\"https:\\\/\\\/my.ccocert.org\\\/\",\"label\":\"Go to myCCO Portal\",\"external\":true}],\"initialTopic\":\"\",\"showSearch\":true,\"contactUrl\":\"https:\\\/\\\/staging.ccocert.org\\\/en\\\/contact-us\\\/\",\"backUrl\":\"\",\"backLabel\":\"\"}<\/script><noscript><div class=\"cco-faq cco-faq--static\"><h3 class=\"cco-faq__group-title\">Getting Started &amp; Preparing<\/h3><h4>How do I get started with CCO certification?<\/h4><p>Start in the myCCO Portal:<\/p>\n<ul>\n<li>Create a free account using a valid email address.<\/li>\n<li>Complete identity verification, including submitting a valid photo ID.<\/li>\n<li>Use myCCO to apply for exams and manage your certification.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/my.ccocert.org\/\">Go to myCCO Portal &rarr;<\/a><\/p><h4>What can I do in the myCCO Portal?<\/h4><p>Use myCCO Portal to:<\/p>\n<ul>\n<li>Submit exam applications<\/li>\n<li>Schedule exams<\/li>\n<li>View exam results and certifications<\/li>\n<li>Order certification cards<\/li>\n<li>Update account information<\/li>\n<li>Share credentials<\/li>\n<\/ul>\n<p><a href=\"https:\/\/my.ccocert.org\/\">Go to myCCO Portal &rarr;<\/a><\/p><h4>What requirements do I need to meet to earn a CCO certification?<\/h4><p>Requirements vary by certification program. Review the applicable certification program page and Candidate Handbook for eligibility requirements, required exams, and program-specific policies. Please see our Certifications At-A-Glance page.<\/p>\n<p><a href=\"\/en\/certifications\">View Certifications At-A-Glance &rarr;<\/a><\/p><h4>How much does a CCO exam cost?<\/h4><p>Exam fees vary by certification program and exam. Check the Certifications At-A-Glance page for current pricing.<\/p>\n<p><a href=\"\/en\/certifications\">View Certifications At-A-Glance &rarr;<\/a><\/p><h4>How should I prepare for a CCO exam?<\/h4><p>Start with the Candidate Handbook and exam outline for your certification program. You can also use exam reference materials, CCO Store resources, self-study, or exam-preparation training. Please see our Prepare page.<\/p>\n<p><a href=\"\/en\/prepare\/\">View Prepare &rarr;<\/a><\/p><h4>Where can I find training for a CCO exam?<\/h4><p>Use the Find Training Providers page to locate CCO exam-preparation training. CCO recommends starting with CCO EDU Accredited Training Providers, which have met CCO EDU&#039;s rigorous accreditation standards. High Volume Training Providers may also be listed but are not CCO EDU accredited.<\/p>\n<p><a href=\"\/en\/find-training-providers\/\">Learn more &rarr;<\/a><\/p><h4>How do I request testing accommodations?<\/h4><p>Submit a CCO Application for Testing Accommodations with the required supporting documentation at least four weeks before your testing date.<\/p>\n<h3 class=\"cco-faq__group-title\">Scheduling &amp; Taking Your Exams<\/h3><h4>What are my options for taking a CCO written exam?<\/h4><p>You can take a written exam through:<\/p>\n<ul>\n<li>OPT \u2014 remote testing on a compatible computer with a live proctor<\/li>\n<li>EOT \u2014 group testing at an approved host site<\/li>\n<li>TCT \u2014 in-person testing at an approved third-party test center<\/li>\n<\/ul>\n<p>Please see our Written Exams page.<\/p>\n<p><a href=\"https:\/\/staging.ccocert.org\/en\/testing-overview\/#cco_pb_section_0_tab_1\">View Written Exams &rarr;<\/a><\/p><h4>What computer and internet requirements apply to OPT and EOT?<\/h4><p>OPT and EOT require a supported Windows or macOS computer, the latest Google Chrome, and a stable non-cellular internet connection. Minimum bandwidth is 3 Mbps download and 3 Mbps upload per device; 12 Mbps download per device is recommended. Please see our Computer \/ Technical Requirements page.<\/p>\n<p><a href=\"\/en\/computer-requirements\/\">View Computer Requirements &rarr;<\/a><\/p><h4>What do I need to bring to a CCO written exam?<\/h4><p>Bring the valid identification required in your exam instructions. Follow your scheduling confirmation for any additional test-day requirements and do not bring unauthorized materials into the testing area. Please see our Written Exams page.<\/p>\n<p><a href=\"https:\/\/staging.ccocert.org\/en\/testing-overview\/#cco_pb_section_0_tab_1\">View Written Exams &rarr;<\/a><\/p><h4>What is a CCO practical exam?<\/h4><p>A CCO practical exam is a hands-on assessment of your skills. You perform defined tasks on the applicable equipment to demonstrate the competencies required for your certification program. Please see our Practical Exams page.<\/p>\n<p><a href=\"https:\/\/staging.ccocert.org\/en\/testing-overview\/#cco_pb_section_0_tab_2\">View Practical Exams &rarr;<\/a><\/p><h4>How do I schedule a CCO practical exam?<\/h4><p>Start by finding a CCO-credentialed Practical Proctor.<\/p>\n<ul>\n<li>Arrange a test date with the Practical Proctor.<\/li>\n<li>Apply through myCCO.<\/li>\n<li>Receive your authorization code.<\/li>\n<li>Give the code to the Practical Proctor on test day.<\/li>\n<\/ul>\n<p>Please see our Practical Exams page.<\/p>\n<p><a href=\"https:\/\/staging.ccocert.org\/en\/testing-overview\/#cco_pb_section_0_tab_2\">View Practical Exams &rarr;<\/a><\/p><h4>Can I take my practical exam before my written exam?<\/h4><p>Yes. You may take the written and practical exams in either order, as long as all required exams are completed within the applicable certification time frame. Please see our Candidate Handbook page.<\/p>\n<p><a href=\"\/en\/handbooks-forms\/\">View Candidate Handbook &rarr;<\/a><\/p><h4>Can I get more time to complete my required exams?<\/h4><p>In certain circumstances, you may request an extension for the practical exam. CCO does not automatically provide a grace period after the required exam-completion window. Please see our Handbooks and Forms page.<\/p>\n<p><a href=\"\/en\/handbooks-forms\/\">View Handbooks and Forms &rarr;<\/a><\/p><h4>How long does CCO take to review a practical exam extension request?<\/h4><p>Allow up to two weeks for CCO to review a complete extension request. Missing documentation may delay the review. Please see our Handbooks and Forms page.<\/p>\n<p><a href=\"\/en\/handbooks-forms\/\">View Handbooks and Forms &rarr;<\/a><\/p><h3 class=\"cco-faq__group-title\">Results &amp; Earning Your Certification<\/h3><h4>When will I get my written exam results?<\/h4><p>Your preliminary written exam result appears on-screen immediately after you finish the exam. Please see our myCCO Portal page.<\/p>\n<p><a href=\"https:\/\/my.ccocert.org\/\">View myCCO Portal &rarr;<\/a><\/p><h4>Will CCO tell me what I need to improve if I do not pass a written exam?<\/h4><p>Yes. If you do not pass a written exam, you will receive a strength-and-weakness report showing content areas where additional study may be helpful. Please see our Prepare page.<\/p>\n<p><a href=\"\/en\/prepare\/\">View Prepare &rarr;<\/a><\/p><h4>Can I retake a CCO exam if I do not pass?<\/h4><p>Yes. You may retake an exam after meeting the applicable retest requirements and paying the required fee. Review your certification program requirements before scheduling another attempt. Please see our Exam Retake Policy page.<\/p>\n<h4>How soon will my CCO certification be issued after I pass?<\/h4><p>Your certification is issued within 10 business days after you complete all certification requirements. Please see our myCCO Portal page.<\/p>\n<p><a href=\"https:\/\/my.ccocert.org\/\">View myCCO Portal &rarr;<\/a><\/p><h3 class=\"cco-faq__group-title\">Managing &amp; Maintaining Your Certification<\/h3><h4>How do I replace a lost or stolen CCO certification card?<\/h4><p>Order a replacement certification card through the myCCO Portal. The replacement card fee is $30.<\/p>\n<p><a href=\"https:\/\/my.ccocert.org\/\">Go to myCCO Portal &rarr;<\/a><\/p><h4>How do I change the email address on my myCCO account?<\/h4><p>In order to update your email address, you must contact CCO. Please email candidate@ccocert.org or go to the Contact Us page and fill out the form.<\/p>\n<p><a href=\"\/en\/contact-us\/\">Go to Contact Us &rarr;<\/a><\/p><h4>How long is a CCO certification valid, and when should I recertify?<\/h4><p>Most CCO certifications are valid for five years while some are valid for 3 years. CCO recommends starting the recertification process at least six months before expiration. Check your myCCO dashboard for your expiration date and program-specific requirements. Please see our Recertification page.<\/p>\n<p><a href=\"https:\/\/staging.ccocert.org\/en\/testing-overview\/#cco_pb_section_0_tab_3\">View Recertification &rarr;<\/a><\/p><h4>What happens if my CCO certification expires?<\/h4><p>If your certification expires, you would need to reapply\/test on both the written and practical exams for certification since your certifications are now expired. Please see our myCCO Portal page to get started.<\/p>\n<p><a href=\"https:\/\/my.ccocert.org\/\">Go to myCCO Portal &rarr;<\/a><\/p><\/div><\/noscript><\/div><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How do I get started with CCO certification?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Start in the myCCO Portal: Create a free account using a valid email address. Complete identity verification, including submitting a valid photo ID. Use myCCO to apply for exams and manage your certification.\"}},{\"@type\":\"Question\",\"name\":\"What can I do in the myCCO Portal?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Use myCCO Portal to: Submit exam applications Schedule exams View exam results and certifications Order certification cards Update account information Share credentials\"}},{\"@type\":\"Question\",\"name\":\"What requirements do I need to meet to earn a CCO certification?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Requirements vary by certification program. Review the applicable certification program page and Candidate Handbook for eligibility requirements, required exams, and program-specific policies. Please see our Certifications At-A-Glance page.\"}},{\"@type\":\"Question\",\"name\":\"How much does a CCO exam cost?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Exam fees vary by certification program and exam. Check the Certifications At-A-Glance page for current pricing.\"}},{\"@type\":\"Question\",\"name\":\"How should I prepare for a CCO exam?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Start with the Candidate Handbook and exam outline for your certification program. You can also use exam reference materials, CCO Store resources, self-study, or exam-preparation training. Please see our Prepare page.\"}},{\"@type\":\"Question\",\"name\":\"Where can I find training for a CCO exam?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Use the Find Training Providers page to locate CCO exam-preparation training. CCO recommends starting with CCO EDU Accredited Training Providers, which have met CCO EDU\\u0027s rigorous accreditation standards. High Volume Training Providers may also be listed but are not CCO EDU accredited.\"}},{\"@type\":\"Question\",\"name\":\"How do I request testing accommodations?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Submit a CCO Application for Testing Accommodations with the required supporting documentation at least four weeks before your testing date.\"}},{\"@type\":\"Question\",\"name\":\"What are my options for taking a CCO written exam?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can take a written exam through: OPT \u2014 remote testing on a compatible computer with a live proctor EOT \u2014 group testing at an approved host site TCT \u2014 in-person testing at an approved third-party test center Please see our Written Exams page.\"}},{\"@type\":\"Question\",\"name\":\"What computer and internet requirements apply to OPT and EOT?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"OPT and EOT require a supported Windows or macOS computer, the latest Google Chrome, and a stable non-cellular internet connection. Minimum bandwidth is 3 Mbps download and 3 Mbps upload per device; 12 Mbps download per device is recommended. Please see our Computer \\\/ Technical Requirements page.\"}},{\"@type\":\"Question\",\"name\":\"What do I need to bring to a CCO written exam?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Bring the valid identification required in your exam instructions. Follow your scheduling confirmation for any additional test-day requirements and do not bring unauthorized materials into the testing area. Please see our Written Exams page.\"}},{\"@type\":\"Question\",\"name\":\"What is a CCO practical exam?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A CCO practical exam is a hands-on assessment of your skills. You perform defined tasks on the applicable equipment to demonstrate the competencies required for your certification program. Please see our Practical Exams page.\"}},{\"@type\":\"Question\",\"name\":\"How do I schedule a CCO practical exam?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Start by finding a CCO-credentialed Practical Proctor. Arrange a test date with the Practical Proctor. Apply through myCCO. Receive your authorization code. Give the code to the Practical Proctor on test day. Please see our Practical Exams page.\"}},{\"@type\":\"Question\",\"name\":\"Can I take my practical exam before my written exam?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. You may take the written and practical exams in either order, as long as all required exams are completed within the applicable certification time frame. Please see our Candidate Handbook page.\"}},{\"@type\":\"Question\",\"name\":\"Can I get more time to complete my required exams?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In certain circumstances, you may request an extension for the practical exam. CCO does not automatically provide a grace period after the required exam-completion window. Please see our Handbooks and Forms page.\"}},{\"@type\":\"Question\",\"name\":\"How long does CCO take to review a practical exam extension request?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Allow up to two weeks for CCO to review a complete extension request. Missing documentation may delay the review. Please see our Handbooks and Forms page.\"}},{\"@type\":\"Question\",\"name\":\"When will I get my written exam results?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Your preliminary written exam result appears on-screen immediately after you finish the exam. Please see our myCCO Portal page.\"}},{\"@type\":\"Question\",\"name\":\"Will CCO tell me what I need to improve if I do not pass a written exam?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. If you do not pass a written exam, you will receive a strength-and-weakness report showing content areas where additional study may be helpful. Please see our Prepare page.\"}},{\"@type\":\"Question\",\"name\":\"Can I retake a CCO exam if I do not pass?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. You may retake an exam after meeting the applicable retest requirements and paying the required fee. Review your certification program requirements before scheduling another attempt. Please see our Exam Retake Policy page.\"}},{\"@type\":\"Question\",\"name\":\"How soon will my CCO certification be issued after I pass?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Your certification is issued within 10 business days after you complete all certification requirements. Please see our myCCO Portal page.\"}},{\"@type\":\"Question\",\"name\":\"How do I replace a lost or stolen CCO certification card?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Order a replacement certification card through the myCCO Portal. The replacement card fee is $30.\"}},{\"@type\":\"Question\",\"name\":\"How do I change the email address on my myCCO account?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In order to update your email address, you must contact CCO. Please email candidate@ccocert.org or go to the Contact Us page and fill out the form.\"}},{\"@type\":\"Question\",\"name\":\"How long is a CCO certification valid, and when should I recertify?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Most CCO certifications are valid for five years while some are valid for 3 years. CCO recommends starting the recertification process at least six months before expiration. Check your myCCO dashboard for your expiration date and program-specific requirements. Please see our Recertification page.\"}},{\"@type\":\"Question\",\"name\":\"What happens if my CCO certification expires?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If your certification expires, you would need to reapply\\\/test on both the written and practical exams for certification since your certifications are now expired. Please see our myCCO Portal page to get started.\"}}]}<\/script>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p><p><span>Home<\/span><span>\u203a<\/span><span>Candidate<\/span><\/p><div class=\"cco-faq-root\" data-cco-faq><script type=\"application\/json\" class=\"cco-faq-data\">{\"audience\":{\"slug\":\"candidate\",\"name\":\"Candidate\"},\"topics\":[{\"slug\":\"getting-started-preparing\",\"name\":\"Getting Started \\u0026 Preparing\",\"count\":7},{\"slug\":\"scheduling-taking-your-exams\",\"name\":\"Scheduling \\u0026 Taking Your Exams\",\"count\":8},{\"slug\":\"results-earning-your-certification\",\"name\":\"Results \\u0026 Earning Your Certification\",\"count\":4},{\"slug\":\"managing-maintaining-your-certification\",\"name\":\"Managing \\u0026 Maintaining Your Certification\",\"count\":4}],\"items\":[{\"id\":12197,\"question\":\"How do I get started with CCO certification?\",\"answer\":\"\\u003Cp\\u003EStart in the myCCO Portal:\\u003C\\\/p\\u003E\\n\\u003Cul\\u003E\\n\\u003Cli\\u003ECreate a free account using a valid email address.\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EComplete identity verification, including submitting a valid photo ID.\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EUse myCCO to apply for exams and manage your certification.\\u003C\\\/li\\u003E\\n\\u003C\\\/ul\\u003E\\n\",\"text\":\"Start in the myCCO Portal:\\n\\nCreate a free account using a valid email address.\\nComplete identity verification, including submitting a valid photo ID.\\nUse myCCO to apply for exams and manage your certification.\",\"topic\":\"getting-started-preparing\",\"link\":\"https:\\\/\\\/my.ccocert.org\\\/\",\"label\":\"Go to myCCO Portal\",\"external\":true},{\"id\":12198,\"question\":\"What can I do in the myCCO Portal?\",\"answer\":\"\\u003Cp\\u003EUse myCCO Portal to:\\u003C\\\/p\\u003E\\n\\u003Cul\\u003E\\n\\u003Cli\\u003ESubmit exam applications\\u003C\\\/li\\u003E\\n\\u003Cli\\u003ESchedule exams\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EView exam results and certifications\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EOrder certification cards\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EUpdate account information\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EShare credentials\\u003C\\\/li\\u003E\\n\\u003C\\\/ul\\u003E\\n\",\"text\":\"Use myCCO Portal to:\\n\\nSubmit exam applications\\nSchedule exams\\nView exam results and certifications\\nOrder certification cards\\nUpdate account information\\nShare credentials\",\"topic\":\"getting-started-preparing\",\"link\":\"https:\\\/\\\/my.ccocert.org\\\/\",\"label\":\"Go to myCCO Portal\",\"external\":true},{\"id\":12199,\"question\":\"What requirements do I need to meet to earn a CCO certification?\",\"answer\":\"\\u003Cp\\u003ERequirements vary by certification program. Review the applicable certification program page and Candidate Handbook for eligibility requirements, required exams, and program-specific policies. Please see our Certifications At-A-Glance page.\\u003C\\\/p\\u003E\\n\",\"text\":\"Requirements vary by certification program. Review the applicable certification program page and Candidate Handbook for eligibility requirements, required exams, and program-specific policies. Please see our Certifications At-A-Glance page.\",\"topic\":\"getting-started-preparing\",\"link\":\"\\\/en\\\/certifications\",\"label\":\"View Certifications At-A-Glance\",\"external\":false},{\"id\":12200,\"question\":\"How much does a CCO exam cost?\",\"answer\":\"\\u003Cp\\u003EExam fees vary by certification program and exam. Check the Certifications At-A-Glance page for current pricing.\\u003C\\\/p\\u003E\\n\",\"text\":\"Exam fees vary by certification program and exam. Check the Certifications At-A-Glance page for current pricing.\",\"topic\":\"getting-started-preparing\",\"link\":\"\\\/en\\\/certifications\",\"label\":\"View Certifications At-A-Glance\",\"external\":false},{\"id\":12201,\"question\":\"How should I prepare for a CCO exam?\",\"answer\":\"\\u003Cp\\u003EStart with the Candidate Handbook and exam outline for your certification program. You can also use exam reference materials, CCO Store resources, self-study, or exam-preparation training. Please see our Prepare page.\\u003C\\\/p\\u003E\\n\",\"text\":\"Start with the Candidate Handbook and exam outline for your certification program. You can also use exam reference materials, CCO Store resources, self-study, or exam-preparation training. Please see our Prepare page.\",\"topic\":\"getting-started-preparing\",\"link\":\"\\\/en\\\/prepare\\\/\",\"label\":\"View Prepare\",\"external\":false},{\"id\":12202,\"question\":\"Where can I find training for a CCO exam?\",\"answer\":\"\\u003Cp\\u003EUse the Find Training Providers page to locate CCO exam-preparation training. CCO recommends starting with CCO EDU Accredited Training Providers, which have met CCO EDU\\u0026#039;s rigorous accreditation standards. High Volume Training Providers may also be listed but are not CCO EDU accredited.\\u003C\\\/p\\u003E\\n\",\"text\":\"Use the Find Training Providers page to locate CCO exam-preparation training. CCO recommends starting with CCO EDU Accredited Training Providers, which have met CCO EDU\\u0027s rigorous accreditation standards. High Volume Training Providers may also be listed but are not CCO EDU accredited.\",\"topic\":\"getting-started-preparing\",\"link\":\"\\\/en\\\/find-training-providers\\\/\",\"label\":\"Learn more\",\"external\":false},{\"id\":12203,\"question\":\"How do I request testing accommodations?\",\"answer\":\"\\u003Cp\\u003ESubmit a CCO Application for Testing Accommodations with the required supporting documentation at least four weeks before your testing date.\\u003C\\\/p\\u003E\\n\",\"text\":\"Submit a CCO Application for Testing Accommodations with the required supporting documentation at least four weeks before your testing date.\",\"topic\":\"getting-started-preparing\",\"link\":\"\",\"label\":\"\",\"external\":false},{\"id\":12204,\"question\":\"What are my options for taking a CCO written exam?\",\"answer\":\"\\u003Cp\\u003EYou can take a written exam through:\\u003C\\\/p\\u003E\\n\\u003Cul\\u003E\\n\\u003Cli\\u003EOPT \u2014 remote testing on a compatible computer with a live proctor\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EEOT \u2014 group testing at an approved host site\\u003C\\\/li\\u003E\\n\\u003Cli\\u003ETCT \u2014 in-person testing at an approved third-party test center\\u003C\\\/li\\u003E\\n\\u003C\\\/ul\\u003E\\n\\u003Cp\\u003EPlease see our Written Exams page.\\u003C\\\/p\\u003E\\n\",\"text\":\"You can take a written exam through:\\n\\nOPT \u2014 remote testing on a compatible computer with a live proctor\\nEOT \u2014 group testing at an approved host site\\nTCT \u2014 in-person testing at an approved third-party test center\\n\\nPlease see our Written Exams page.\",\"topic\":\"scheduling-taking-your-exams\",\"link\":\"https:\\\/\\\/staging.ccocert.org\\\/en\\\/testing-overview\\\/#cco_pb_section_0_tab_1\",\"label\":\"View Written Exams\",\"external\":false},{\"id\":12205,\"question\":\"What computer and internet requirements apply to OPT and EOT?\",\"answer\":\"\\u003Cp\\u003EOPT and EOT require a supported Windows or macOS computer, the latest Google Chrome, and a stable non-cellular internet connection. Minimum bandwidth is 3 Mbps download and 3 Mbps upload per device; 12 Mbps download per device is recommended. Please see our Computer \\\/ Technical Requirements page.\\u003C\\\/p\\u003E\\n\",\"text\":\"OPT and EOT require a supported Windows or macOS computer, the latest Google Chrome, and a stable non-cellular internet connection. Minimum bandwidth is 3 Mbps download and 3 Mbps upload per device; 12 Mbps download per device is recommended. Please see our Computer \\\/ Technical Requirements page.\",\"topic\":\"scheduling-taking-your-exams\",\"link\":\"\\\/en\\\/computer-requirements\\\/\",\"label\":\"View Computer Requirements\",\"external\":false},{\"id\":12206,\"question\":\"What do I need to bring to a CCO written exam?\",\"answer\":\"\\u003Cp\\u003EBring the valid identification required in your exam instructions. Follow your scheduling confirmation for any additional test-day requirements and do not bring unauthorized materials into the testing area. Please see our Written Exams page.\\u003C\\\/p\\u003E\\n\",\"text\":\"Bring the valid identification required in your exam instructions. Follow your scheduling confirmation for any additional test-day requirements and do not bring unauthorized materials into the testing area. Please see our Written Exams page.\",\"topic\":\"scheduling-taking-your-exams\",\"link\":\"https:\\\/\\\/staging.ccocert.org\\\/en\\\/testing-overview\\\/#cco_pb_section_0_tab_1\",\"label\":\"View Written Exams\",\"external\":false},{\"id\":12207,\"question\":\"What is a CCO practical exam?\",\"answer\":\"\\u003Cp\\u003EA CCO practical exam is a hands-on assessment of your skills. You perform defined tasks on the applicable equipment to demonstrate the competencies required for your certification program. Please see our Practical Exams page.\\u003C\\\/p\\u003E\\n\",\"text\":\"A CCO practical exam is a hands-on assessment of your skills. You perform defined tasks on the applicable equipment to demonstrate the competencies required for your certification program. Please see our Practical Exams page.\",\"topic\":\"scheduling-taking-your-exams\",\"link\":\"https:\\\/\\\/staging.ccocert.org\\\/en\\\/testing-overview\\\/#cco_pb_section_0_tab_2\",\"label\":\"View Practical Exams\",\"external\":false},{\"id\":12208,\"question\":\"How do I schedule a CCO practical exam?\",\"answer\":\"\\u003Cp\\u003EStart by finding a CCO-credentialed Practical Proctor.\\u003C\\\/p\\u003E\\n\\u003Cul\\u003E\\n\\u003Cli\\u003EArrange a test date with the Practical Proctor.\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EApply through myCCO.\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EReceive your authorization code.\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EGive the code to the Practical Proctor on test day.\\u003C\\\/li\\u003E\\n\\u003C\\\/ul\\u003E\\n\\u003Cp\\u003EPlease see our Practical Exams page.\\u003C\\\/p\\u003E\\n\",\"text\":\"Start by finding a CCO-credentialed Practical Proctor.\\n\\nArrange a test date with the Practical Proctor.\\nApply through myCCO.\\nReceive your authorization code.\\nGive the code to the Practical Proctor on test day.\\n\\nPlease see our Practical Exams page.\",\"topic\":\"scheduling-taking-your-exams\",\"link\":\"https:\\\/\\\/staging.ccocert.org\\\/en\\\/testing-overview\\\/#cco_pb_section_0_tab_2\",\"label\":\"View Practical Exams\",\"external\":false},{\"id\":12209,\"question\":\"Can I take my practical exam before my written exam?\",\"answer\":\"\\u003Cp\\u003EYes. You may take the written and practical exams in either order, as long as all required exams are completed within the applicable certification time frame. Please see our Candidate Handbook page.\\u003C\\\/p\\u003E\\n\",\"text\":\"Yes. You may take the written and practical exams in either order, as long as all required exams are completed within the applicable certification time frame. Please see our Candidate Handbook page.\",\"topic\":\"scheduling-taking-your-exams\",\"link\":\"\\\/en\\\/handbooks-forms\\\/\",\"label\":\"View Candidate Handbook\",\"external\":false},{\"id\":12210,\"question\":\"Can I get more time to complete my required exams?\",\"answer\":\"\\u003Cp\\u003EIn certain circumstances, you may request an extension for the practical exam. CCO does not automatically provide a grace period after the required exam-completion window. Please see our Handbooks and Forms page.\\u003C\\\/p\\u003E\\n\",\"text\":\"In certain circumstances, you may request an extension for the practical exam. CCO does not automatically provide a grace period after the required exam-completion window. Please see our Handbooks and Forms page.\",\"topic\":\"scheduling-taking-your-exams\",\"link\":\"\\\/en\\\/handbooks-forms\\\/\",\"label\":\"View Handbooks and Forms\",\"external\":false},{\"id\":12211,\"question\":\"How long does CCO take to review a practical exam extension request?\",\"answer\":\"\\u003Cp\\u003EAllow up to two weeks for CCO to review a complete extension request. Missing documentation may delay the review. Please see our Handbooks and Forms page.\\u003C\\\/p\\u003E\\n\",\"text\":\"Allow up to two weeks for CCO to review a complete extension request. Missing documentation may delay the review. Please see our Handbooks and Forms page.\",\"topic\":\"scheduling-taking-your-exams\",\"link\":\"\\\/en\\\/handbooks-forms\\\/\",\"label\":\"View Handbooks and Forms\",\"external\":false},{\"id\":12212,\"question\":\"When will I get my written exam results?\",\"answer\":\"\\u003Cp\\u003EYour preliminary written exam result appears on-screen immediately after you finish the exam. Please see our myCCO Portal page.\\u003C\\\/p\\u003E\\n\",\"text\":\"Your preliminary written exam result appears on-screen immediately after you finish the exam. Please see our myCCO Portal page.\",\"topic\":\"results-earning-your-certification\",\"link\":\"https:\\\/\\\/my.ccocert.org\\\/\",\"label\":\"View myCCO Portal\",\"external\":true},{\"id\":12213,\"question\":\"Will CCO tell me what I need to improve if I do not pass a written exam?\",\"answer\":\"\\u003Cp\\u003EYes. If you do not pass a written exam, you will receive a strength-and-weakness report showing content areas where additional study may be helpful. Please see our Prepare page.\\u003C\\\/p\\u003E\\n\",\"text\":\"Yes. If you do not pass a written exam, you will receive a strength-and-weakness report showing content areas where additional study may be helpful. Please see our Prepare page.\",\"topic\":\"results-earning-your-certification\",\"link\":\"\\\/en\\\/prepare\\\/\",\"label\":\"View Prepare\",\"external\":false},{\"id\":12214,\"question\":\"Can I retake a CCO exam if I do not pass?\",\"answer\":\"\\u003Cp\\u003EYes. You may retake an exam after meeting the applicable retest requirements and paying the required fee. Review your certification program requirements before scheduling another attempt. Please see our Exam Retake Policy page.\\u003C\\\/p\\u003E\\n\",\"text\":\"Yes. You may retake an exam after meeting the applicable retest requirements and paying the required fee. Review your certification program requirements before scheduling another attempt. Please see our Exam Retake Policy page.\",\"topic\":\"results-earning-your-certification\",\"link\":\"\",\"label\":\"\",\"external\":false},{\"id\":12215,\"question\":\"How soon will my CCO certification be issued after I pass?\",\"answer\":\"\\u003Cp\\u003EYour certification is issued within 10 business days after you complete all certification requirements. Please see our myCCO Portal page.\\u003C\\\/p\\u003E\\n\",\"text\":\"Your certification is issued within 10 business days after you complete all certification requirements. Please see our myCCO Portal page.\",\"topic\":\"results-earning-your-certification\",\"link\":\"https:\\\/\\\/my.ccocert.org\\\/\",\"label\":\"View myCCO Portal\",\"external\":true},{\"id\":12216,\"question\":\"How do I replace a lost or stolen CCO certification card?\",\"answer\":\"\\u003Cp\\u003EOrder a replacement certification card through the myCCO Portal. The replacement card fee is $30.\\u003C\\\/p\\u003E\\n\",\"text\":\"Order a replacement certification card through the myCCO Portal. The replacement card fee is $30.\",\"topic\":\"managing-maintaining-your-certification\",\"link\":\"https:\\\/\\\/my.ccocert.org\\\/\",\"label\":\"Go to myCCO Portal\",\"external\":true},{\"id\":12217,\"question\":\"How do I change the email address on my myCCO account?\",\"answer\":\"\\u003Cp\\u003EIn order to update your email address, you must contact CCO. Please email candidate@ccocert.org or go to the Contact Us page and fill out the form.\\u003C\\\/p\\u003E\\n\",\"text\":\"In order to update your email address, you must contact CCO. Please email candidate@ccocert.org or go to the Contact Us page and fill out the form.\",\"topic\":\"managing-maintaining-your-certification\",\"link\":\"\\\/en\\\/contact-us\\\/\",\"label\":\"Go to Contact Us\",\"external\":false},{\"id\":12218,\"question\":\"How long is a CCO certification valid, and when should I recertify?\",\"answer\":\"\\u003Cp\\u003EMost CCO certifications are valid for five years while some are valid for 3 years. CCO recommends starting the recertification process at least six months before expiration. Check your myCCO dashboard for your expiration date and program-specific requirements. Please see our Recertification page.\\u003C\\\/p\\u003E\\n\",\"text\":\"Most CCO certifications are valid for five years while some are valid for 3 years. CCO recommends starting the recertification process at least six months before expiration. Check your myCCO dashboard for your expiration date and program-specific requirements. Please see our Recertification page.\",\"topic\":\"managing-maintaining-your-certification\",\"link\":\"https:\\\/\\\/staging.ccocert.org\\\/en\\\/testing-overview\\\/#cco_pb_section_0_tab_3\",\"label\":\"View Recertification\",\"external\":false},{\"id\":12219,\"question\":\"What happens if my CCO certification expires?\",\"answer\":\"\\u003Cp\\u003EIf your certification expires, you would need to reapply\\\/test on both the written and practical exams for certification since your certifications are now expired. Please see our myCCO Portal page to get started.\\u003C\\\/p\\u003E\\n\",\"text\":\"If your certification expires, you would need to reapply\\\/test on both the written and practical exams for certification since your certifications are now expired. Please see our myCCO Portal page to get started.\",\"topic\":\"managing-maintaining-your-certification\",\"link\":\"https:\\\/\\\/my.ccocert.org\\\/\",\"label\":\"Go to myCCO Portal\",\"external\":true}],\"initialTopic\":\"\",\"showSearch\":true,\"contactUrl\":\"https:\\\/\\\/staging.ccocert.org\\\/en\\\/contact-us\\\/\",\"backUrl\":\"\",\"backLabel\":\"\"}<\/script><noscript><div class=\"cco-faq cco-faq--static\"><h3 class=\"cco-faq__group-title\">Getting Started &amp; Preparing<\/h3><h4>How do I get started with CCO certification?<\/h4><p>Start in the myCCO Portal:<\/p>\n<ul>\n<li>Create a free account using a valid email address.<\/li>\n<li>Complete identity verification, including submitting a valid photo ID.<\/li>\n<li>Use myCCO to apply for exams and manage your certification.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/my.ccocert.org\/\">Go to myCCO Portal &rarr;<\/a><\/p><h4>What can I do in the myCCO Portal?<\/h4><p>Use myCCO Portal to:<\/p>\n<ul>\n<li>Submit exam applications<\/li>\n<li>Schedule exams<\/li>\n<li>View exam results and certifications<\/li>\n<li>Order certification cards<\/li>\n<li>Update account information<\/li>\n<li>Share credentials<\/li>\n<\/ul>\n<p><a href=\"https:\/\/my.ccocert.org\/\">Go to myCCO Portal &rarr;<\/a><\/p><h4>What requirements do I need to meet to earn a CCO certification?<\/h4><p>Requirements vary by certification program. Review the applicable certification program page and Candidate Handbook for eligibility requirements, required exams, and program-specific policies. Please see our Certifications At-A-Glance page.<\/p>\n<p><a href=\"\/en\/certifications\">View Certifications At-A-Glance &rarr;<\/a><\/p><h4>How much does a CCO exam cost?<\/h4><p>Exam fees vary by certification program and exam. Check the Certifications At-A-Glance page for current pricing.<\/p>\n<p><a href=\"\/en\/certifications\">View Certifications At-A-Glance &rarr;<\/a><\/p><h4>How should I prepare for a CCO exam?<\/h4><p>Start with the Candidate Handbook and exam outline for your certification program. You can also use exam reference materials, CCO Store resources, self-study, or exam-preparation training. Please see our Prepare page.<\/p>\n<p><a href=\"\/en\/prepare\/\">View Prepare &rarr;<\/a><\/p><h4>Where can I find training for a CCO exam?<\/h4><p>Use the Find Training Providers page to locate CCO exam-preparation training. CCO recommends starting with CCO EDU Accredited Training Providers, which have met CCO EDU&#039;s rigorous accreditation standards. High Volume Training Providers may also be listed but are not CCO EDU accredited.<\/p>\n<p><a href=\"\/en\/find-training-providers\/\">Learn more &rarr;<\/a><\/p><h4>How do I request testing accommodations?<\/h4><p>Submit a CCO Application for Testing Accommodations with the required supporting documentation at least four weeks before your testing date.<\/p>\n<h3 class=\"cco-faq__group-title\">Scheduling &amp; Taking Your Exams<\/h3><h4>What are my options for taking a CCO written exam?<\/h4><p>You can take a written exam through:<\/p>\n<ul>\n<li>OPT \u2014 remote testing on a compatible computer with a live proctor<\/li>\n<li>EOT \u2014 group testing at an approved host site<\/li>\n<li>TCT \u2014 in-person testing at an approved third-party test center<\/li>\n<\/ul>\n<p>Please see our Written Exams page.<\/p>\n<p><a href=\"https:\/\/staging.ccocert.org\/en\/testing-overview\/#cco_pb_section_0_tab_1\">View Written Exams &rarr;<\/a><\/p><h4>What computer and internet requirements apply to OPT and EOT?<\/h4><p>OPT and EOT require a supported Windows or macOS computer, the latest Google Chrome, and a stable non-cellular internet connection. Minimum bandwidth is 3 Mbps download and 3 Mbps upload per device; 12 Mbps download per device is recommended. Please see our Computer \/ Technical Requirements page.<\/p>\n<p><a href=\"\/en\/computer-requirements\/\">View Computer Requirements &rarr;<\/a><\/p><h4>What do I need to bring to a CCO written exam?<\/h4><p>Bring the valid identification required in your exam instructions. Follow your scheduling confirmation for any additional test-day requirements and do not bring unauthorized materials into the testing area. Please see our Written Exams page.<\/p>\n<p><a href=\"https:\/\/staging.ccocert.org\/en\/testing-overview\/#cco_pb_section_0_tab_1\">View Written Exams &rarr;<\/a><\/p><h4>What is a CCO practical exam?<\/h4><p>A CCO practical exam is a hands-on assessment of your skills. You perform defined tasks on the applicable equipment to demonstrate the competencies required for your certification program. Please see our Practical Exams page.<\/p>\n<p><a href=\"https:\/\/staging.ccocert.org\/en\/testing-overview\/#cco_pb_section_0_tab_2\">View Practical Exams &rarr;<\/a><\/p><h4>How do I schedule a CCO practical exam?<\/h4><p>Start by finding a CCO-credentialed Practical Proctor.<\/p>\n<ul>\n<li>Arrange a test date with the Practical Proctor.<\/li>\n<li>Apply through myCCO.<\/li>\n<li>Receive your authorization code.<\/li>\n<li>Give the code to the Practical Proctor on test day.<\/li>\n<\/ul>\n<p>Please see our Practical Exams page.<\/p>\n<p><a href=\"https:\/\/staging.ccocert.org\/en\/testing-overview\/#cco_pb_section_0_tab_2\">View Practical Exams &rarr;<\/a><\/p><h4>Can I take my practical exam before my written exam?<\/h4><p>Yes. You may take the written and practical exams in either order, as long as all required exams are completed within the applicable certification time frame. Please see our Candidate Handbook page.<\/p>\n<p><a href=\"\/en\/handbooks-forms\/\">View Candidate Handbook &rarr;<\/a><\/p><h4>Can I get more time to complete my required exams?<\/h4><p>In certain circumstances, you may request an extension for the practical exam. CCO does not automatically provide a grace period after the required exam-completion window. Please see our Handbooks and Forms page.<\/p>\n<p><a href=\"\/en\/handbooks-forms\/\">View Handbooks and Forms &rarr;<\/a><\/p><h4>How long does CCO take to review a practical exam extension request?<\/h4><p>Allow up to two weeks for CCO to review a complete extension request. Missing documentation may delay the review. Please see our Handbooks and Forms page.<\/p>\n<p><a href=\"\/en\/handbooks-forms\/\">View Handbooks and Forms &rarr;<\/a><\/p><h3 class=\"cco-faq__group-title\">Results &amp; Earning Your Certification<\/h3><h4>When will I get my written exam results?<\/h4><p>Your preliminary written exam result appears on-screen immediately after you finish the exam. Please see our myCCO Portal page.<\/p>\n<p><a href=\"https:\/\/my.ccocert.org\/\">View myCCO Portal &rarr;<\/a><\/p><h4>Will CCO tell me what I need to improve if I do not pass a written exam?<\/h4><p>Yes. If you do not pass a written exam, you will receive a strength-and-weakness report showing content areas where additional study may be helpful. Please see our Prepare page.<\/p>\n<p><a href=\"\/en\/prepare\/\">View Prepare &rarr;<\/a><\/p><h4>Can I retake a CCO exam if I do not pass?<\/h4><p>Yes. You may retake an exam after meeting the applicable retest requirements and paying the required fee. Review your certification program requirements before scheduling another attempt. Please see our Exam Retake Policy page.<\/p>\n<h4>How soon will my CCO certification be issued after I pass?<\/h4><p>Your certification is issued within 10 business days after you complete all certification requirements. Please see our myCCO Portal page.<\/p>\n<p><a href=\"https:\/\/my.ccocert.org\/\">View myCCO Portal &rarr;<\/a><\/p><h3 class=\"cco-faq__group-title\">Managing &amp; Maintaining Your Certification<\/h3><h4>How do I replace a lost or stolen CCO certification card?<\/h4><p>Order a replacement certification card through the myCCO Portal. The replacement card fee is $30.<\/p>\n<p><a href=\"https:\/\/my.ccocert.org\/\">Go to myCCO Portal &rarr;<\/a><\/p><h4>How do I change the email address on my myCCO account?<\/h4><p>In order to update your email address, you must contact CCO. Please email candidate@ccocert.org or go to the Contact Us page and fill out the form.<\/p>\n<p><a href=\"\/en\/contact-us\/\">Go to Contact Us &rarr;<\/a><\/p><h4>How long is a CCO certification valid, and when should I recertify?<\/h4><p>Most CCO certifications are valid for five years while some are valid for 3 years. CCO recommends starting the recertification process at least six months before expiration. Check your myCCO dashboard for your expiration date and program-specific requirements. Please see our Recertification page.<\/p>\n<p><a href=\"https:\/\/staging.ccocert.org\/en\/testing-overview\/#cco_pb_section_0_tab_3\">View Recertification &rarr;<\/a><\/p><h4>What happens if my CCO certification expires?<\/h4><p>If your certification expires, you would need to reapply\/test on both the written and practical exams for certification since your certifications are now expired. Please see our myCCO Portal page to get started.<\/p>\n<p><a href=\"https:\/\/my.ccocert.org\/\">Go to myCCO Portal &rarr;<\/a><\/p><\/div><\/noscript><\/div><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":12262,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-12270","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Candidate - NCCCO<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Candidate - NCCCO\" \/>\n<meta property=\"og:url\" content=\"https:\/\/staging.ccocert.org\/en\/faqs\/candidate\/\" \/>\n<meta property=\"og:site_name\" content=\"NCCCO\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-27T04:43:44+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:description\" content=\"[cco_breadcrumb][faqs audience=candidate]\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/staging.ccocert.org\\\/en\\\/faqs\\\/candidate\\\/\",\"url\":\"https:\\\/\\\/staging.ccocert.org\\\/en\\\/faqs\\\/candidate\\\/\",\"name\":\"Candidate - 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